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Power Pro Team is ready to support hotels 24 hours everyday with our own CRM technology

Support first, innovation follows

Since 2012, Power Pro team support 500+ hotels everyday for 24 hours 

We are truly here supporting our fellow hoteliers everyday. With our fellow hoteliers in our mind, we created our own Customer Relationship Management (CRM) software named Power Pro Care and Collaboration (CnC)

CnC is designed using our cloud technology to make sure that our support team can support you anytime and anywhere. CnC is connected to Ticketing, Email, Phone Caller ID, Incoming & Outgoing Call; and it is integrated with Remote Access API, Amazon Web Service, Google Cloud, CCTV.

 

It also has features like Project Management, Job Sheet, Dashboard, Reminder, Notification, File Sharing, Version History and many other features that is designed so that our support team can provide you with the best service quality.

60,000+

emails received

210,000+

picked up calls

178,000+

remote support

47,000+

tickets solved

0.7 - 1.4

average ticket age /day

We believe in technology that cares for people; 9 years of Power Pro Cnc helped us to be more than a product

9 Years Data of Power Pro Care and Collaboration (CnC) 

Our Newest Support Channel: Telegram and WhatsApp Chat
Power Pro team is officially on WhatsApp Business Account and Telegram now!

Our WhatsApp just migrated to WhatsApp Business Account! Our integration is linked to our customer/hotel information in our support system. So, every time you chat us, we automatically know your customer profile and support history. Also, this integration let multiple agents from our team to handle your questions or requests.

If you need our help,
call us or chat us 

Our team is available on call to assist you and your team 

Our Core Value: Service & Customer

FAQ

We don't promise perfection, but we do promise presence
When things go wrong, we are here, ready to help
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